[Information provided under Japan's Act on Specified Commercial Transactions

The information on this page is provided in accordance with requirements outlined in Article 11 (Advertisements of Mail Order Sales) of Japan's Act on Specified Commercial Transactions.

Name of Service Provider: BMW Japan Corp.

Representative: Christian Wiedmann, Representative Director & President

Address: 1-9-2, Marunouchi, Chiyoda-ku, Tokyo

Telephone: 0120-900-195(MINI Charging Customer Support)

Mon. – Fri.  9am ~ 7pm

Sat. Sun. and National holiday 9am ~ 6pm

Pricing: Displayed on the price list (MINI Charging website: www.mini-charging.com)

Fees required other than commodity price: Consumption tax

Payment Methods: Credit card (Visa, MasterCard, JCB, Diners Club)

Payment Timing / Period:

Costs incurred per calendar month are charged to the credit card registered in the MINI Charging customer account page (hereinafter “MINI Charging Portal”) by the end of the following calendar month. (We may suspend a service if we cannot confirm your payment after the due date.)

Timing of Start of Service (MINI Charging Activation):

Customers will receive a non-activated MINI Charging card

a) by post within two weeks of his or her order to MINI Charging customer support, or

b) when purchasing a new car.

After getting MINI Charging card, customers can activate the MINI Charging card by registering the MINI Charging card number with his / her personal information in the MINI Charging Portal, customers will become able to use the service within 24 hours.

Return Policy:

Customers may cancel the order any time before activation of the MINI Charging card. After activation of the MINI Charging card, customers may not cancel the order. In case that a customer obtained the MINI Charging card by order but he/she did not activate it within one month of receipt of the card, such customer may be required to pay the actual cost of issuing the card.

Liability in case of Hidden Defects:

We assume no guarantee for the up-to-date and correctness of the fixed and dynamic information provided by this service, specifically the information on charging stations and their availability. Since the transfer of information depends on the reception status of the mobile phone base station of each network operator, it may be hindered by atmospheric conditions, geographical conditions, vehicle positions and nearby obstacles (bridges and buildings, etc.).

The charging station may be out of service due to force majeure. Force majeure includes strikes, lockouts, infectious diseases and orders and requests by public authorities, as well as technical and other measures (maintenance, repairs, system software updates, etc.) to make charging device function properly or improve service. Also, a shortage of capacity due to heavy usage may result in service interruption. We assume no responsibilities for these defects.