How can I change my contract information?
You can change your contract information in our Web Portal:
Log in to your customer account and go to "contract"
Once there, you can, among other things, change your contract name, your tariff, the activation date of the contract or request a new RFID card if necessary.
I would like to redeem my voucher. How does that work?There are two ways to redeem your voucher: either directly during registration or later in the customer area.
You can enter your voucher code in the "Vouchers" field in the last step of registration.
In the customer area:
Log in to your customer account.
- Go to "Contracts".
- Go to "Add a voucher".
- Enter your code number in the free voucher field.
- Go to "Check voucher".
If you need further assistance, please contact Customer Service, whose contact details can be found on our website in the Support section under "Contact Support".